PAYU SUBSCRIPTION

Giving you full control to manage your subscription payments

Integration icon

Easy integration

Token _icon

Customers’ cards are securely tokenized and stored in our PCI-DSS level 1 compliant secured vault.

Real-time icon

Real-time response of success/failure.

Lock_icon

Optional enable ReD Advanced Fraud Management Service.

Cards_icon

Managed by you, giving you full control over managing your customers’ cards.

PayU Subscription

Makes it easier for your customers, who have recurring payments, to transact easier in future

PayU helps Business Sell Online

Who can use PayU Subscription?

image of three PayU characters

Merchants who has an existing subscription service functionality.

Image of mobile phone checkout

A customer makes at least one transaction per annum.

Image of Credit Cards

If you have prior consent from your customers to process a transaction as a recurring transaction (in accordance with Card Payment Processing Rules).

Where can PayU Subscription transactions be viewed?

Man working on ipad in shop

PayU Subscription transactions can be viewed through the PayU Merchant Portal.

This enables merchants to have a complete view of the transactions that were made on the website as well as the status of the transaction (e.g. if the payment has been received).

Frequently asked questions

What added consent must I get from my customers?
  • You must get consent from your customers to setup a recurring transaction with PayU Subscription.
  • This can be done in a number of ways. For example, you can do this by including the consent in your terms and conditions. 
  • Please see our integration documentation for further guidance.
What happens if my customer’s card is stolen?
  • 1. Your customer must advise their bank that their card has been stolen.
  • 2. Your customer must advise you that their card has been stolen (be sure to check with the customer that step 1 has been done)
  • 3. You advise PayU to remove the card(s) from your customer’s profile by contacting our Support Team. In order for us to do this, you need to provide us with the PMID (token) as well as the MerchantCustomerID (relationship between you and your customer).
Can my customer store multiple cards?
  • Yes, your customer can store multiple cards on their profile
What happens when my customer’s card expires?
  • Your customer can add a new card.
  • Any transactions attempted against an expired card will fail.
Is my customers’ card safe?
  • Yes, PayU adheres to international PCI (payment card industry) compliance standards for data security for the credit card data handled by PayU.
  • All internal processes strictly adheres to the PCI-DSS level 1 certification - the highest that can be achieved.
Can my customer delete their card?
  • Yes, your customer can delete their card.
  • Contact PayU with the PMID (token) as well as the MerchantCustomerID (relationship between you and your customer) in order to remove card(s) from your customer’s profile.
  • This can be done by contacting our support team.